Terms of Service

1. Acceptance of these Terms

By clicking "Start free trial," creating an account, or otherwise accessing Vernala, you agree to be bound by these Terms and our Privacy Policy. If you are agreeing on behalf of an organization, you represent that you have authority to bind that organization.

2. Your account

You need an account to use most of Vernala. You are responsible for the accuracy of the information you provide and for keeping your login credentials confidential.

Admins can invite additional members and set their role. Each seat is intended for a single named person; sharing a login is not permitted.

3. Subscription plans, billing & cancellation

Vernala is offered on two plans, Grant Management and Conservation Pro, each billed monthly or annually and each including unlimited users. Prices are shown on our pricing page and inside Settings › Billing.

• Monthly plans auto-renew each month until cancelled.
• Annual plans auto-renew each year at the then-current annual rate.
• Cancellations take effect at the end of the current billing period. You keep full access until then; after that Vernala switches to read-only archive and eventually deletes records per the retention schedule in our Privacy Policy.
• Refunds are not provided for partial billing periods except where required by law.
• Upgrades take effect immediately with a prorated charge; downgrades take effect at the start of the next billing period.

4. Acceptable use

You agree not to:

• Use Vernala to violate any law or infringe anyone’s rights.
• Attempt to gain unauthorized access to Vernala or any customer’s account.
• Reverse-engineer, resell, or white-label the Service without a written agreement.
• Upload malicious code, run automated scraping, or overload our infrastructure.
• Use Vernala to send unsolicited marketing to landowners or donors.

5. Your data

You retain all rights to the data you put into Vernala ("Customer Data"). You grant Vernala a limited license to host, copy, transmit, and display Customer Data solely to provide and improve the Service for you.

You are responsible for the accuracy of Customer Data and for making sure you have the right to enter it — including landowner contact details, donor records, and monitoring photos.

6. Our intellectual property

Vernala, our logos, and the Service software are owned by Vernala, Inc. and protected by copyright, trademark, and other laws. Feedback you send us may be used to improve the Service without obligation to you.

7. Termination

You may cancel at any time from Settings › Billing. We may suspend or terminate accounts that materially breach these Terms, present a security risk, or become subject to a bona fide legal request. Where practical we will give notice and a chance to cure.

8. Disclaimers

Vernala is provided "as is." We do not guarantee that grant deadlines pulled from third-party sources are complete or that any AI-generated draft is factually correct or legally sufficient. You are responsible for reviewing anything Vernala produces before you rely on it.

9. Limitation of liability

To the maximum extent permitted by law, Vernala’s aggregate liability arising out of or relating to the Service will not exceed the amount you paid us in the 12 months before the claim. We are not liable for indirect, incidental, special, or consequential damages.

10. Indemnification

You will defend and indemnify Vernala against third-party claims arising from your Customer Data or your use of the Service in violation of these Terms.

11. Governing law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-laws principles. The state and federal courts located in Boston, Massachusetts have exclusive jurisdiction over any dispute.

12. Changes to these Terms

We may update these Terms from time to time. For material changes we will notify account admins at least 30 days in advance. Your continued use after the effective date constitutes acceptance.

13. Contact

Questions? Email hello@vernala.co.